MTN Nigeria- Field Support Engineer

Job Description:

Perform routine O&M procedures as prescribed for Power, Transmission and BTS Radio networks.

React to emergency faults and ensure all faults are rectified promptly within contracted SLA.

Resolution of repetitive faults affecting BTS radio network

Ensure provision of power (requisite quality) to all sites within purview 24 hours a day

Implement cross connect equipment in a designated area of the MTN Network

Compile information and report on the availability of the transmission network in light of the Service Level Agreement (SLA).

Swiftly diagnose and clear any faults or alarms assigned by trouble ticket, or ensure escalation within time period stipulated in SLAs to correct parties if unable to fix. To close or forward all trouble tickets promptly.

Implement approved software changes as directed with change requests.

Ensure maintenance work undertaken by contractors meets MTN Nigeria’s specification.

Maintain a comprehensive set of records of all transmission links, BTS sites, power equipment and spares for all sites within designated area.

Ensure all security and network Integrity documentation is completed and adhered to.

Liaise with diesel contractors to ensure on-scheduled supply of diesel to sites within purview

Job Conditions:

Tool of trade vehicle provided Normal MTNN working conditions. National travel and a valid driver’s license.  On standby 24/7 throughout the year. Overtime and the performance of call out duties are essential. Driving in high-risk areas and travelling high mileages is mandatory. Working at elevated heights and in extreme environmental conditions is a requirement. The use of safety climbing equipment while working at elevated heights is compulsory. Minimum qualification is 2.2 or equivalent

Reporting To:     Team Lead, Field Support

Required Skills:

Four years RF & BTS, transmission and electrical experience with a GSM or Wireless Telecomm operator which includes

Two (2) years experience in implementation and maintenance of power and cooling systems preferably in the telecommunications industry

Experience in transmission and radio planning and climbing towers is desirable

Radio frequency propagation and radio/Micro Wave equipment installation and or maintenance

Employment Status:

                Permanent

Qualification:

                B.Sc Electrical/Electronics (Telecommunications)/Mechanical Engineering

This vacancy expires on 9/29/2009

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